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The business etiquette in Luxembourg

Written by: Bridgewest

IIf you are a foreign investor doing business in Luxembourg, chances are you will come across some specific cultural patterns and customs that the people of Luxembourg use in their day to day business activities. When opening a company in Luxembourg, you want to make sure that you do not only observe the legislation for investments, but also take the time to get accustomed to and apply the business etiquette customary in this small European country.

Business meetings in Luxembourg

 
The hierarchy in Luxembourg is very important and the custom dictates that the person with the highest rank will enter the room first. In informal business meetings, this aspect is not so important. Foreign investors should show respect and consideration in business meetings. Because hierarchy is important, business protocols require that negotiations take into consideration the hierarchical structure and decisions are thus reached gradually. Successful business people in Luxembourg communicate well at all hierarchical levels and maintain a professional attitude throughout the negotiation process.
 
Punctuality is also very important for Luxembourg people. Any delay that extends for more than five minutes should be announced. Lack of punctuality can be translated as lacking the ability to meet the deadlines. Meetings must be scheduled and appointments must be made with one or two weeks in advance.
 

Other issues regarding business etiquette

 
Gifts between business partners are not that common in Luxembourg. They are only customary for special occasions like retirement parties or weddings. When invited to a dinner party at someone’s home, you can bring flowers (in odd numbers) or quality chocolates for the host. During the holiday season, it is appropriate to send cards, Christmas or New Year’s cards for example, that contain a thank you and a reminder of the appreciation for the business partnership.
 
The business dress code in Luxembourg is formal, professional. However, this can vary according to the type of company. Luxembourg women tend to be very fashion conscious and elegantly observe the fashion trends. 
 
If you want to know more about doing business in Luxembourg and how to invest there, our law firm in Luxembourg can help you with additional information.